Expert and fast data recovery services
Creative IT is specialised in professional and fast data recovery. Our team of skills computer technicians can recover data from damaged hard disks and other computer based media at competitive prices. Our services are available for PC computers, laptops and external hard drives and storage devices.
We recover data from all hard drives including Toshiba, Hitachi, Seagate, Samsung, Fujitsu, Western Digital, Maxtor and Lacie.
Physical Data Recovery
Creative IT is able to offer data recovery services for data loss caused by static electricity, power surges and outages as well as lightning strikes, floods, fires, other natural disasters. We also take care of computers affected by viruses, sabotage, accidents, equipment malfunctions and user error.
Logical Data Recovery
Logical recovery is necessary when the hard drive data is lost after an accidental deletion or a corrupted partition table or files system on the hardisk. It can also happen after malicious attacks on the system or viruses. If the data hasn’t been overwritten, the data becomes retrievable. Our technicians will extract the raw files from the hard drive and rebuild the data.
Firmware Data Recovery
The hard drive firmware is the information that a computer uses to interact with the hard drive. Firmware errors are due to damages and corruption of the hard disc firmware. When this happens the hard drive can become undetectable and requires a repair in order to reach the content on the dive. This can be done using specialised equipment and the data recovery expertise of our technicians.
Accidental Data Recovery
Our accidental data recovery services will help you retrieve data accidentally deleted or data stored on a hard drive that has been dropped or received liquid damage. Our technicians will troubleshoot the state of the drive including the motor, heads and platters and potential damages on the logic board at the back. This will require testing a number of components such as the capacitors, diodes and checking for any burn traces on the circuit board.
Diagnosing the type of data recovery required
Once the hard drive is received in our repair centre, our technicians will run a disgnostic on the drive. The start by checking if the drive spins. They will then check for clicking noises coming from the drive. The next step is to run a disk doctor utility to identify the condition of the hard drive. This will allow us to know what type of data recovery is required ie physical or logical.
How much will data recovery cost?
Logical data recovery costs £150 – £350 + VAT, and the inspection is free. Hardware, SSD, RAID and clean-room recoveries cost more, depending on the fault: see the price list and calculator below.
Prices
- Logical recovery (deleted, formatted, corrupted): £150 – £350 + VAT
- Hardware recovery (bad sectors, firmware faults): £250 – £450 + VAT
- Clean-room recovery (clicking, grinding, not spinning): £480 – £750 + VAT
- SSD recovery (SATA, M.2, NVMe): £380 – £750 + VAT
- RAID & NAS recovery: £750 – £1,500 + VAT
Large arrays and multiple failed disks can cost more than £1,500. - USB sticks and memory cards: £125 – £325 + VAT
Free inspection and a fixed quote before any work starts. A £99 + VAT assessment fee applies only if the drive has to be opened. Use the calculator below for an estimate.
Price calculator
Answer a few questions to see what your recovery is likely to cost.
Estimated price
£150 – £350 + VAT
- If the drive has to be opened in the clean room, a one-off £99 + VAT assessment fee applies.
- Large arrays and multiple failed disks can cost more than £1,500.
- Emergency same-day service has an extra charge, which we confirm when you call.
- Your data comes back on an encrypted USB or external drive. Drive prices are changing daily, so please request pricing for a current quote.
This is an estimate. You get a fixed price after the free inspection, before any work starts. No data, no fee.
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