
Hard Disk Data Recovery Specialists in London – All Brands & Models
Creative IT is a trusted expert in professional hard disk data recovery based in Central London. With over 15 years of experience, we offer reliable and secure recovery services for desktops, laptops, servers, and external storage devices that have suffered logical, physical, or firmware-related failures.
Our data recovery lab features a certified Class 100 Clean Room and the PC-3000 data recovery platform, ensuring industry-leading success rates and the safe restoration of your valuable files.
We Recover Data From All Types of Hard Drives
- Interface types: IDE, SATA, SCSI, SAS, NVMe, ZIF, PATA
- Sizes: 1.8”, 2.5”, and 3.5” internal and external drives
- Enclosures: USB 2.0/3.0/3.2, Thunderbolt, FireWire, eSATA
Supported Internal Hard Drive Brands & Models:
- Seagate: Barracuda ST1000DM010, ST2000DM008, ST3500630AS, ST9320325AS, ST500LM030
- Western Digital: WD10EZEX, WD20EFRX, WD5000AAKX, WD2500BEVT, WD5000LPCX
- Toshiba: DT01ACA100, MQ01ABD100, MQ04ABD100, MK5065GSX, AL14SEB030N
- Hitachi (HGST): HTS725050A7E630, HDS721010CLA332, HUH721010ALE600, HCC541010A9E680
- Samsung: HM160HC, ST1000LM024, SpinPoint M8, HD103SJ, ST1000LM035
- Fujitsu: MJA2500BH, MHZ2250BH, MHW2160BH, MHT2040AT
- Maxtor: 6Y080L0422811, DiamondMax 10, 6L200P0, 6V250F0
- Quantum: Fireball Plus LM, AS, KA Series, Atlas 10K II
Supported External Hard Drives:
- Western Digital: My Passport Ultra, My Book Duo, Elements SE, WD_BLACK D10
- Seagate: Backup Plus, Expansion Portable, OneTouch, Seagate Slim, STGX5000400
- LaCie: Rugged USB-C, d2 Professional, Porsche Design P’9227, 2big RAID
- Toshiba: Canvio Advance, Canvio Basics, Canvio Premium, HDTB410EK3AA
- G-Technology: G-DRIVE USB-C, ArmorATD, G-RAID with Thunderbolt 3
- Buffalo: MiniStation Extreme NFC, DriveStation Axis Velocity
Our Data Recovery Services
🔧 Physical Hard Drive Recovery
Performed in our Class 100 Clean Room, including:
- Head stack replacements using donor drives
- Stuck spindle motor or platter realignment
- PCB (logic board) repair, chip transplant, or firmware module access
🧠 Logical Data Recovery
- Deleted or formatted partitions (NTFS, FAT32, HFS+, APFS, exFAT, EXT3/4)
- Accidental deletion, virus/malware corruption
- Corrupt file directories, MFT, or root entries
🔄 Firmware-Level Recovery
- Drive detected in BIOS but fails to mount
- Incorrect drive capacity or serial reported
- Firmware module corruption (ROM/SVC/SA repairs using PC-3000)
Recovery Process & Pricing
- Free evaluation and fault classification (logical, firmware, physical)
- Fixed quote before any recovery begins
- Sector-by-sector imaging of failed media using forensic-grade tools
- Data transfer to a secure new drive or USB
Prices
- Logical recovery (deleted, formatted, corrupted): £150 – £350 + VAT
- Hardware recovery (bad sectors, firmware faults): £250 – £450 + VAT
- Clean-room recovery (clicking, grinding, not spinning): £480 – £750 + VAT
- SSD recovery (SATA, M.2, NVMe): £380 – £750 + VAT
- RAID & NAS recovery: £750 – £1,500 + VAT
Large arrays and multiple failed disks can cost more than £1,500. - USB sticks and memory cards: £125 – £325 + VAT
Free inspection and a fixed quote before any work starts. A £99 + VAT assessment fee applies only if the drive has to be opened. Use the calculator below for an estimate.
Price calculator
Answer a few questions to see what your recovery is likely to cost.
Estimated price
£150 – £350 + VAT
- If the drive has to be opened in the clean room, a one-off £99 + VAT assessment fee applies.
- Large arrays and multiple failed disks can cost more than £1,500.
- Emergency same-day service has an extra charge, which we confirm when you call.
- Your data comes back on an encrypted USB or external drive. Drive prices are changing daily, so please request pricing for a current quote.
This is an estimate. You get a fixed price after the free inspection, before any work starts. No data, no fee.
Request this quoteCollection and return courier options are available across the UK. You can also visit our Central London recovery centre directly.
Important: Power Off the Drive
If your hard disk is clicking, beeping, not spinning, or giving error messages, do not attempt to reboot or run repair software. This may reduce the chance of a successful recovery.
Contact Creative IT – London’s Trusted Hard Drive Data Recovery Experts
From accidental deletion to catastrophic drive failure — Creative IT has the tools, cleanroom environment, and technical expertise to retrieve your lost files.
Call us now on 020 7237 4908 or email info@creativeit.uk to book a same-day evaluation or get a free quote.
