A snapped connector, a stick that's no longer recognised, or 'please insert disk into drive': we recover data from USB flash drives, including physically broken ones.
USB Flash Drive devices we recover
Popular models
- SanDisk Ultra, Cruzer, Extreme & Dual Drive
- Kingston DataTraveler
- Samsung BAR Plus & FIT Plus
- PNY, Lexar JumpDrive, Transcend JetFlash
- Integral, Verbatim, Corsair, promotional sticks
Types
- USB-A, USB-C and dual-connector drives
- Encrypted drives (hardware encryption, with password)
- Tiny 'monolithic' drives
Not listed? We recover data from all makes and models. Call 020 7237 4908 and tell us what happened.
Problems we recover from
- Connector snapped or bent
- 'Please insert disk into drive' or 0 bytes
- Not recognised / USB device malfunctioned
- Asks to be formatted, RAW file system
- Deleted files
- Water damage or crushed casing
What to do before you bring it in
- Stop using it straight away. Every attempt to use it can overwrite or damage the data.
- Do not run CHKDSK, Disk Utility First Aid or recovery software on a device that is noisy or slow.
- Do not open the device. Opening a hard drive outside a clean room destroys the platters.
- Do not format or initialise it, even if Windows or macOS asks you to.
How USB flash drive data recovery works
- Free evaluation: we diagnose the fault (logical, firmware or physical).
- Fixed quote before any recovery work starts.
- Safe imaging: we copy the device sector by sector with PC-3000, in our Class 100 clean room when the drive must be opened, and work only from the copy.
- Your data back on a new drive or USB, checked with you first. No data, no fee on eligible recoveries.
Prices
- Logical recovery (deleted, formatted, corrupted): from £79 + VAT
- Firmware recovery: from £145 + VAT
- Physical recovery in the clean room: from £195 + VAT
RAID, NAS and server recoveries are quoted after the free evaluation. Collection and return by courier anywhere in the UK.
Start your USB flash drive recovery
Call 020 7237 4908, email info@creativeit.uk or use the quote form at the top of this page. You can also drop the device at our Central London lab, Monday to Saturday.