SSDs fail without warning. There is no clicking, just a drive that disappears. We recover data from SATA, M.2 NVMe and external SSDs with controller and firmware faults, and from laptops with the SSD soldered to the motherboard.
SSD & NVMe devices we recover
M.2 NVMe
- Samsung 990 Pro, 980 Pro, 970 EVO Plus
- WD_BLACK SN850X, SN770, WD Blue SN580
- Crucial T700, T500, P5 Plus, P3
- Kingston KC3000, NV2, NV3
- Seagate FireCuda 530, SK hynix Platinum P41, Corsair MP600, Sabrent Rocket
SATA
External SSD
Built-in
Not listed? We recover data from all makes and models. Call 020 7237 4908 and tell us what happened.
Problems we recover from
- SSD not detected in BIOS or disappearing at random
- Wrong name or capacity shown (for example 'SATAFIRM S11' or 0 GB)
- Read-only or firmware-locked SSD
- Laptop won't boot after an SSD error
- Electrical damage from a faulty charger or power surge
- Deleted or formatted files. Act fast: TRIM can erase deleted data on SSDs
- Corrupted partitions after an update
- Encrypted drives (BitLocker, FileVault) with a known key
What to do before you bring it in
- Stop using it straight away. Every attempt to use it can overwrite or damage the data.
- Do not run CHKDSK, Disk Utility First Aid or recovery software on a device that is noisy or slow.
- Do not open the device. Opening a hard drive outside a clean room destroys the platters.
- Do not format or initialise it, even if Windows or macOS asks you to.
How SSD & NVMe data recovery works
- Free evaluation: we diagnose the fault (logical, firmware or physical).
- Fixed quote before any recovery work starts.
- Safe imaging: we copy the device sector by sector with PC-3000, in our Class 100 clean room when the drive must be opened, and work only from the copy.
- Your data back on a new drive or USB, checked with you first. No data, no fee on eligible recoveries.
Prices
- Logical recovery (deleted, formatted, corrupted): £150 – £350 + VAT
- Hardware recovery (bad sectors, firmware faults): £250 – £450 + VAT
- Clean-room recovery (clicking, grinding, not spinning): £480 – £750 + VAT
- SSD recovery (SATA, M.2, NVMe): £380 – £750 + VAT
- RAID & NAS recovery: £750 – £1,500 + VAT
Large arrays and multiple failed disks can cost more than £1,500. - USB sticks and memory cards: £125 – £325 + VAT
Free inspection and a fixed quote before any work starts. A £99 + VAT assessment fee applies only if the drive has to be opened. Use the calculator below for an estimate.
Price calculator
Answer a few questions to see what your recovery is likely to cost.
Estimated price
£380 – £750 + VAT
- If the drive has to be opened in the clean room, a one-off £99 + VAT assessment fee applies.
- Large arrays and multiple failed disks can cost more than £1,500.
- Emergency same-day service has an extra charge, which we confirm when you call.
- Your data comes back on an encrypted USB or external drive. Drive prices are changing daily, so please request pricing for a current quote.
This is an estimate. You get a fixed price after the free inspection, before any work starts. No data, no fee.
Request this quoteStart your SSD & NVMe recovery
Call 020 7237 4908, email info@creativeit.uk or use the quote form at the top of this page. You can also drop the device at our Central London lab, Monday to Saturday.