RAID & Server Data Recovery

Server down and the backups don't restore? We recover data from failed RAID arrays and servers, including virtual machines and databases. We work from sector-by-sector images, with priority service for businesses.

RAID & Server devices we recover

RAID levels

• RAID 0, 1, 5, 6, 10, 50, 60
• JBOD & spanned volumes
• Windows Storage Spaces & dynamic disks
• Linux mdadm, LVM, ZFS & Btrfs

Controllers

• Dell PERC
• HPE Smart Array
• Broadcom / LSI MegaRAID
• Adaptec & Intel RST

Servers & virtual

• Dell PowerEdge, HPE ProLiant, Lenovo ThinkSystem, Supermicro
• VMware ESXi (VMFS, VMDK)
• Microsoft Hyper-V (VHD, VHDX)
• Proxmox, KVM, Citrix

Databases & mail

• Microsoft SQL Server, MySQL, PostgreSQL
• Exchange EDB & Outlook PST
• Sage, QuickBooks and accounting data

Not listed? We recover data from all makes and models. Call 020 7237 4908 and tell us what happened.

Problems we recover from

• Multiple disk failure or a rebuild onto the wrong disk
• RAID controller failure or lost configuration
• Array accidentally re-initialised
• Server won't boot, OS or file system corrupt
• Deleted or corrupt virtual machines
• Database or mail store won't mount

What to do before you bring it in

• Stop using it straight away. Every attempt to use it can overwrite or damage the data.
• Do not run CHKDSK, Disk Utility First Aid or recovery software on a device that is noisy or slow.
• Do not open the device. Opening a hard drive outside a clean room destroys the platters.
• Do not format or initialise it, even if Windows or macOS asks you to.
• Do not start a rebuild or re-create the volume. Label each disk with its bay number before removing it.

How RAID & server data recovery works

1. Free evaluation: we diagnose the fault (logical, firmware or physical).
2. Fixed quote before any recovery work starts.
3. Safe imaging: we copy the device sector by sector with PC-3000, in our Class 100 clean room when the drive must be opened, and work only from the copy.
4. Your data back on a new drive or USB, checked with you first. No data, no fee on eligible recoveries.

Prices

• Logical recovery (deleted, formatted, corrupted): from £79 + VAT
• Firmware recovery: from £145 + VAT
• Physical recovery in the clean room: from £195 + VAT

RAID, NAS and server recoveries are quoted after the free evaluation. Collection and return by courier anywhere in the UK.

Start your RAID & server recovery

Call 020 7237 4908, email info@creativeit.uk or use the quote form at the top of this page. You can also drop the device at our Central London lab, Monday to Saturday.