Server down and the backups don't restore? We recover data from failed RAID arrays and servers, including virtual machines and databases. We work from sector-by-sector images, with priority service for businesses.
RAID & Server devices we recover
RAID levels
- RAID 0, 1, 5, 6, 10, 50, 60
- JBOD & spanned volumes
- Windows Storage Spaces & dynamic disks
- Linux mdadm, LVM, ZFS & Btrfs
Controllers
Servers & virtual
- Dell PowerEdge, HPE ProLiant, Lenovo ThinkSystem, Supermicro
- VMware ESXi (VMFS, VMDK)
- Microsoft Hyper-V (VHD, VHDX)
- Proxmox, KVM, Citrix
Databases & mail
- Microsoft SQL Server, MySQL, PostgreSQL
- Exchange EDB & Outlook PST
- Sage, QuickBooks and accounting data
Not listed? We recover data from all makes and models. Call 020 7237 4908 and tell us what happened.
Problems we recover from
- Multiple disk failure or a rebuild onto the wrong disk
- RAID controller failure or lost configuration
- Array accidentally re-initialised
- Server won't boot, OS or file system corrupt
- Deleted or corrupt virtual machines
- Database or mail store won't mount
What to do before you bring it in
- Stop using it straight away. Every attempt to use it can overwrite or damage the data.
- Do not run CHKDSK, Disk Utility First Aid or recovery software on a device that is noisy or slow.
- Do not open the device. Opening a hard drive outside a clean room destroys the platters.
- Do not format or initialise it, even if Windows or macOS asks you to.
- Do not start a rebuild or re-create the volume. Label each disk with its bay number before removing it.
How RAID & server data recovery works
- Free evaluation: we diagnose the fault (logical, firmware or physical).
- Fixed quote before any recovery work starts.
- Safe imaging: we copy the device sector by sector with PC-3000, in our Class 100 clean room when the drive must be opened, and work only from the copy.
- Your data back on a new drive or USB, checked with you first. No data, no fee on eligible recoveries.
Prices
- Logical recovery (deleted, formatted, corrupted): £150 – £350 + VAT
- Hardware recovery (bad sectors, firmware faults): £250 – £450 + VAT
- Clean-room recovery (clicking, grinding, not spinning): £480 – £750 + VAT
- SSD recovery (SATA, M.2, NVMe): £380 – £750 + VAT
- RAID & NAS recovery: £750 – £1,500 + VAT
Large arrays and multiple failed disks can cost more than £1,500. - USB sticks and memory cards: £125 – £325 + VAT
Free inspection and a fixed quote before any work starts. A £99 + VAT assessment fee applies only if the drive has to be opened. Use the calculator below for an estimate.
Price calculator
Answer a few questions to see what your recovery is likely to cost.
Estimated price
£750 – £1,500+ + VAT
- If the drive has to be opened in the clean room, a one-off £99 + VAT assessment fee applies.
- Large arrays and multiple failed disks can cost more than £1,500.
- Emergency same-day service has an extra charge, which we confirm when you call.
- Your data comes back on an encrypted USB or external drive. Drive prices are changing daily, so please request pricing for a current quote.
This is an estimate. You get a fixed price after the free inspection, before any work starts. No data, no fee.
Request this quoteStart your RAID & server recovery
Call 020 7237 4908, email info@creativeit.uk or use the quote form at the top of this page. You can also drop the device at our Central London lab, Monday to Saturday.