A drop can damage the heads, bend the spindle or leave the heads stuck to the platters. External and laptop drives are often dropped while running, which is the worst case.
What to do and what we do
- Don't power it on again to 'check'
- We inspect it in the clean room
- Heads are replaced with matched donor parts, or freed if they are stuck
- The drive is imaged and your data copied to a new drive
How the recovery works
- Free evaluation to find the fault.
- Fixed quote before any work starts.
- Safe imaging with PC-3000 and, when needed, our Class 100 clean room.
- Your data back on a new drive, checked with you first.
Prices
- Logical recovery (deleted, formatted, corrupted): £150 – £350 + VAT
- Hardware recovery (bad sectors, firmware faults): £250 – £450 + VAT
- Clean-room recovery (clicking, grinding, not spinning): £480 – £750 + VAT
- SSD recovery (SATA, M.2, NVMe): £380 – £750 + VAT
- RAID & NAS recovery: £750 – £1,500 + VAT
Large arrays and multiple failed disks can cost more than £1,500. - USB sticks and memory cards: £125 – £325 + VAT
Free inspection and a fixed quote before any work starts. A £99 + VAT assessment fee applies only if the drive has to be opened. Use the calculator below for an estimate.
Price calculator
Answer a few questions to see what your recovery is likely to cost.
Estimated price
£480 – £750 + VAT
- If the drive has to be opened in the clean room, a one-off £99 + VAT assessment fee applies.
- Large arrays and multiple failed disks can cost more than £1,500.
- Emergency same-day service has an extra charge, which we confirm when you call.
- The new drive is charged separately, depending on the capacity you need.
This is an estimate. You get a fixed price after the free inspection, before any work starts. No data, no fee.
Request this quoteRelated services
- Clicking Hard Drive Recovery
- Water & Fire Damaged Drive Recovery
- Burnt PCB & Power Surge Recovery
- Hard Drive Not Spinning Recovery
- Head Crash Data Recovery
Back to Expert And Fast Physical Data Recovery
Get a quote
Call 020 7237 4908, email info@creativeit.uk or use the quote form at the top of this page. Walk-ins welcome Monday to Saturday.