Lost files on RackStation RS series? We recover data from RackStation RS series in our Central London lab, using PC-3000 and, when the device has to be opened, our Class 100 clean room. You get a free evaluation and a fixed quote first.
Problems we recover from
- Volume 'crashed', 'degraded' or 'not accessible'
- Two or more disks failed, or a rebuild stopped part-way
- Disks removed and put back in the wrong order
- NAS won't boot after a firmware update or power cut
- Deleted shared folders or snapshots
- Ransomware on the NAS: we check what can be recovered from the disks and snapshots
- Single-disk NAS (My Cloud Home, LinkStation) not showing on the network
What to do now
- Stop using it straight away.
- Don't run CHKDSK, Disk Utility or recovery software on a drive that is noisy or slow.
- Don't open it, and don't format or initialise it.
- Don't start a rebuild. Label each disk with its bay number before removing it.
How the recovery works
- Free evaluation to find the fault (logical, firmware or physical).
- Fixed quote before any work starts.
- Safe imaging with PC-3000, in the clean room if needed. We only ever work on the copy.
- Your data back on a new drive, checked with you first.
Prices
- Logical recovery: from £79 + VAT
- Firmware recovery: from £145 + VAT
- Physical recovery in the clean room: from £195 + VAT
RAID, NAS and server recoveries are quoted after the free evaluation. No data, no fee on eligible recoveries.
Other Synology devices
Start your recovery
Call 020 7237 4908, email info@creativeit.uk or use the quote form at the top of this page. You can also drop the device at our Central London lab, Monday to Saturday.